LEGAL & PRIVACY

Privacy Policy.

Your privacy matters. This policy explains how information may be collected, used, protected, and handled when you interact with this website.

01

Overview

This Privacy Policy describes how the Dr. Galen Cole website may collect, use, and safeguard information provided by visitors.

By using this website, you acknowledge the practices described in this policy. The website is intended to provide general information about Dr. Galen Cole, available services, BrainMax Wellness, publications, books, and ways to make an initial inquiry.

02

Information We Collect

Information may be collected when you voluntarily complete a contact form, consultation request, or otherwise communicate through the website.

This may include:

  • Your first and last name
  • Email address
  • Phone number
  • Preferred contact method
  • The general service or area of support you are interested in
  • Information you voluntarily include in a brief inquiry or message
  • Basic technical information generated when you visit the website
03

How Information Is Used

Information collected through this website may be used for purposes such as:

  • Responding to general inquiries
  • Responding to consultation requests
  • Helping determine an appropriate next step for your inquiry
  • Communicating about services you have asked about
  • Maintaining and improving the website
  • Understanding general website usage and performance
  • Protecting the website from misuse or security threats
04

Cookies & Analytics

This website may use cookies and similar technologies to support basic site functionality, understand website traffic, and improve the visitor experience.

Some analytics or embedded third-party services may also place cookies or collect limited technical information according to their own privacy practices.

You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

05

Information Sharing

Personal information is not intended to be sold or rented to third parties.

Information may be shared with service providers when reasonably necessary to operate the website, communicate with visitors, manage forms, provide scheduling functionality, host website services, or maintain security.

Information may also be disclosed when required by law or when reasonably necessary to protect legal rights, safety, or website security.

06

Data Security

Reasonable administrative and technical measures may be used to help protect information submitted through this website.

However, no internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

Please note: Do not submit highly sensitive medical, financial, insurance, identification, or emergency information through a general website contact form.
07

Data Retention

Information may be retained for as long as reasonably necessary to respond to an inquiry, maintain business records, meet legal obligations, resolve disputes, or protect legitimate interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

08

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights relating to personal information.

These may include the ability to:

  • Request access to certain information
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Ask questions about how your information is being used
  • Manage browser cookies and related tracking settings
09

Medical & Clinical Information

General website inquiry forms are intended for initial contact and general questions only.

They should not be used to submit detailed clinical records, diagnoses, medication information, treatment history, insurance information, or other highly sensitive health information.

Any information submitted through a general website form should be limited to what is reasonably necessary to begin the conversation.

10

Third-Party Services & Links

The website may contain links to third-party websites, scheduling services, publications, payment platforms, social media platforms, or other external services.

Those third-party websites operate independently and are governed by their own privacy policies and terms. This Privacy Policy does not control how external services collect or use information.

11

Children's Privacy

This website is not intended to knowingly collect personal information directly from children through general website forms without appropriate involvement from a parent, guardian, or legally authorized person where required.

12

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in website functionality, business practices, third-party services, or legal requirements.

The current version of the policy will be made available on this page.

13
PRIVACY QUESTIONS

Contact Us

If you have a question about this Privacy Policy or how information submitted through the website is handled, please contact Dr. Galen Cole through the website's official contact channel.

CONTACT DR. COLE →